Your lead management platform is where you'll see every lead, track conversations, and manage your pipeline. Set it up now so it's ready the moment your campaign goes live.
Your personalised credentials will be emailed to you. Use the details below as a reference — your email address will be used as the username.
Platform Login
PlatformGoHighLevel CRM
Login URLapp.gohighlevel.com
UsernameYour email address
PasswordSent via email
How to log in — desktop
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Screenshot — desktop login screen
Example of what the CRM login page looks like on desktop
How to log in — mobile
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Screenshot — mobile app login
Example of what the LeadConnector mobile app login looks like
Once logged in, connect your Google Account so we can book leads directly onto your calendar.
Log in to the CRM platform
Go to Settings → Integrations
Click "Sign in with Google"
Authorise the connection with your Google account
How to connect your calendar — desktop
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Screenshot — calendar connection screen
Example of Settings → Integrations → Sign in with Google on desktop
How to connect your calendar — mobile
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Screenshot — calendar connection on mobile
Example of the same steps in the mobile app
✓
I've watched this and connected my calendar
Tick to sign off this step
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Check your email. After submitting your onboarding form, you'll receive a separate email with your personalised login credentials for the CRM platform. Can't find it? Check your spam or junk folder.
How to check & access your email — desktop
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Screenshot — what the credentials email looks like
Example of the email with your login details, viewed on desktop
How to check & access your email — mobile
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Screenshot — the credentials email on mobile
Example of the same email opened on a phone
✓
I've watched this and found my credentials email
Tick to sign off this step
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Using a different booking system? If you use an external CRM or booking platform (e.g. Calendly, ServiceM8, Tradify), don't worry — we'll discuss the best integration approach on your onboarding call.
Help centre · Watch & learn
Frequently asked questions
Quick video answers to the questions we get most. Pick a topic, tap a card, and watch — one link, everything in one place.
This shows how to set up and sync your GoHighLevel calendar with your personal Google Calendar, so you can schedule calls and appointments easily. Once connected, you can book straight from the Opportunities tab — and the system automatically sends confirmation and reminder texts (24 hours and 6 hours before) to save you time and prevent no-shows.
In a nutshell
Go to Settings → Calendars and create your own calendar (e.g. "Aaron's Calendar").
Set your availability hours and press Confirm.
Go to Connections under Calendars and connect your Google Calendar to sync.
To book someone: Opportunities → Contact → Book/Update Appointment, then select your calendar.
Once booked, the system auto-sends confirmation, 24-hour and 6-hour reminders.
The Unresponsive Automation follows up automatically with leads who haven't replied after you've called and texted them. Trigger it only after 1–3 call attempts in the first 24 hours. It then sends 2–3 follow-up texts over the next 24 hours, and stops automatically as soon as the lead replies or you move them to the next pipeline stage.
In a nutshell
Trigger only after 1–3 call attempts in the first 24 hours.
Move the lead into the Unresponsive tab to start the automation.
Sends 2–3 automated follow-up texts over 24 hours.
Stops automatically if the lead replies or changes stage.
Saves time by automating manual follow-ups.
It's completely normal for Meta ads to fluctuate day to day — some days two or three leads, some days none. A quiet day doesn't mean the campaign isn't working. Meta's algorithm is constantly learning who to show your ads to, and that takes time.
Rather than reacting to one or two slow days, look at the trend over the past week or two for true performance. If results genuinely decline, we have several optimisation levers to improve them.
In a nutshell
Daily lead fluctuations are completely normal on Meta.
Zero-lead days do not mean the campaign is failing.
Meta's system learns and optimises over time.
Always review performance over 7–14 days, not day-to-day.
If results drop, we can adjust targeting, creatives, or budget.
Meta's location targeting uses a mix of signals — device GPS, Wi-Fi, IP address, and profile location. It's generally accurate but never exact. Someone near your service area (at work, visiting a nearby suburb, or passing through on mobile data) can still be classified as in-zone, and shared networks or mobile towers can blur the boundaries.
Because of this, a small share of out-of-area leads is normal — industry-wide, about one in six (15–20%). These are automatically disqualified in the CRM so your team only focuses on genuine, in-area enquiries.
In a nutshell
Meta's location targeting uses GPS, Wi-Fi and IP data, which aren't always exact.
People near your boundary or on shared networks can appear "in-area."
Around one in six leads (15–20%) outside your zone is completely normal.
These are auto-filtered so only genuine local enquiries reach you.
If it goes above 20%, we adjust geo-targeting and tighten filters.
If >20% out-of-area, we…
🔧 Tighten ad geo-targeting and apply area exclusions.
🧭 Add postcode or suburb validation on the lead form.
📍 Include a service-area callout in ad copy and creative.
🚫 Restrict booking links to approved postcodes only.
💰 Review placements/spend and cut poor-performing regions.
Meta ad spend can fluctuate slightly from day to day — some days a bit over $50, some a bit under. Meta automatically adjusts your daily budget based on real-time factors like ad competition, audience activity, and demand. By the end of each 7-day period it always balances out, so your total weekly spend never exceeds $350 — an average of $50/day as agreed.
In a nutshell
Meta adjusts daily spend based on traffic, demand, and competition.
Some days may be slightly above or below $50.
Over 7 days, the total always averages to the agreed amount ($350).
You'll never be charged more than your set weekly budget.
The "free offer" ad style — Free Quote, Free Plan, Free Consultation — works because it gives people a clear reason to act. Without an upfront offer, your ad looks like every other business on Facebook and attracts fewer leads. Ads with a free, value-based offer consistently generate higher lead volume and better engagement.
It's also normal for a few people to ask if it's completely free — Facebook users skim quickly and misread parts of the ad. These aren't bad leads; they're interested but need clarification. The best response is to qualify them politely and explain who the offer is for.
In a nutshell
"Free" offers consistently attract more leads than generic ads.
Facebook users respond to simple, value-based offers.
Some people will ask if it's truly free — that's normal.
These leads are often genuine and just need clarification.
Lead with value first, then qualify.
Pivot script
"This is for eligible homeowners. Can you tell me a bit more about what you're looking to do so I can check your eligibility?"